At Newdaywears, operated by Exobyte Technologies Private Limited, we strive to provide a smooth and convenient shopping experience. In this policy, the terms “we,” “us,” and “our” refer to Exobyte Technologies Private Limited, while “you,” “your,” and “user” refer to our valued customers. We are dedicated to delivering your orders efficiently and on time. This Shipping and Delivery Policy explains the terms and conditions applicable to the shipment of products purchased through our platform. By placing an order, you agree to the terms stated below.
Shipping Locations
We currently ship orders to all serviceable pin codes across India. At this time, international shipping is not available.
Processing Time
Orders are generally processed within 1–2 business days, excluding weekends and public holidays, from the date the order is confirmed.
Once processing is complete, a confirmation email containing order details will be sent to you.
Delivery Timeline
Standard delivery usually takes between 3–8 business days, ensuring your fashion selections reach you within a reasonable timeframe.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to reasons such as an incorrect address, recipient unavailability, or refusal to accept the order, the shipment will be returned to our warehouse. Customers may request a re-delivery in such cases.
Damaged or Lost Shipments
If your order is received in a damaged condition, please contact our customer support within 48 hours of delivery and provide photographic evidence.
In the event that a shipment is lost during transit, we will initiate a replacement or refund after confirmation and verification with the courier partner.
Contact Us
For any questions or concerns related to shipping or delivery, please contact us at: Exobytetechnologiespvtltd6@gmail.com
Thank you for choosing to shop with us. We look forward to delivering a seamless and reliable delivery experience.